Frequently Asked Questions

Polar Bros Nitro Ice Cream – Frequently Asked Questions

Have questions about Polar Bros and our nitro ice cream? This FAQ covers how our liquid nitrogen process works, safety, flavors, dietary options, events and wholesale. If you don’t see your question answered here, reach out through our contact form and we’ll be happy to help.

  • Nitro ice cream is made by freezing the ice cream base with liquid nitrogen instead of using a traditional churn and deep-freeze. The ultra-cold temperature freezes the mixture in seconds, which helps create tiny ice crystals and an extra-smooth, creamy texture.

  • Yes. Our team is trained to handle liquid nitrogen safely. It’s used only as a freezing agent and completely evaporates before your ice cream is served, so you’re left with nothing but a delicious frozen dessert.

  • Polar Bros is based in the Denver metro area, and we serve guests at private events and through partner hotels, restaurants and markets across Denver, Boulder and the Front Range.

  • We don’t currently operate a traditional scoop shop. Instead, you can enjoy Polar Bros at the events we cater and at select hotels, restaurants and markets listed on our Find Us page.

  • We regularly create flavors using dairy-free bases, and we’re always developing new options. Because our menu rotates, availability can change, so check our current flavors or contact us if you’re looking for dairy-free or vegan options.

  • Some of our flavors are made without gluten-containing ingredients or without nuts, but our ice cream is produced in environments where cross-contact is possible. Guests with severe allergies should always ask about ingredients and use their best judgment.

  • Right now we focus on serving fresh nitro ice cream at events and through local partners, so we don’t currently offer nationwide shipping. Check our Find Us page to see where you can get Polar Bros ice cream near you.

  • Our flavors rotate based on the season, events and what inspires us in the kitchen. Some guest favorites return often, while others are one-time creations. Follow us on social media or check our Flavors page to see what we’re currently scooping.

  • To book Polar Bros for a wedding, corporate event, party or other gathering, visit our Private Events page and fill out the inquiry form with your date, location and estimated guest count. We’ll follow up to confirm availability and next steps.

  • If you’d like to offer Polar Bros nitro ice cream at your hotel, restaurant, bar or market, visit our Wholesale page and complete the wholesale inquiry form. Share a bit about your business and how you’d like to serve our ice cream, and we’ll get in touch with details and pricing.